SERVICES FOR LEADERS
Optimize Your Leadership Performance
Sharpen decision-making, inspire action, and drive results.
Visionary leaders are often so full of good ideas and possible initiatives that it can be hard to decide where to put their energy and efforts. The demands are endless and without clear methods to prioritize their goals, they can easily get overwhelmed.
Most leaders respond to these challenges by working harder. They take on more, question their expectations of others, aren’t sure what to say or do to get more responsiveness from the team. If there’s friction in the team, these leaders may become the hub for all the individual spokes, using time and energy that would otherwise be directed toward their own important goals.
My work helps leaders increase their capacity to take courageous action and do hard things.
Leaders functioning at full capacity are able to:
direct their time and energy on goals with the highest impact
welcome people’s candid opinions and disagreements
consider unpopular but necessary actions
initiate hard conversations
consistently make decisions without complete information and course correct if needed
The development work equips leaders to expand their leadership skills across six different styles, so they’re capable of managing a variety of situations that arise.
They discover how to deal with challenges in a leadership team when members are not all on the same page, have a slow pace of execution, or get bogged down by friction.
“Nancy is a compassionate, caring, insightful person, first. A coach second. She is real and authentic with a ton of knowledge to share. I am so grateful that she has been and will continue to be in my life.”
— Tim Walker, The Experia Group
"Within just the first two sessions of working with Dr. Nancy, I learned things that justified my investment for the entire year.”
— Tom Ruggiero, Esq.
"Nancy definitely helped clear away all the different things I was trying to do and get to my purpose."
— Matt Elledge, Senior Deputy Director, Veterans Affairs
DEVELOPMENT OF LEADER EXCELLENCE -
VISIONARY CEO LEADER SECTION
Refine your style, magnify your influence.
⟡ B2B Marketing Award Winner
⟡ 2023 Internatial Clio Award
⟡ Multiple MarCom Awards
Senior leaders often are so occupied with running the business and supporting their people that they don’t pay much attention to their own quality of life. They may not notice how the weight of carrying the business on their shoulders is impacting their stress levels, overall health, and relationships.
Management of attention and energy as well as time is essential to being able to sustain functioning and work not only IN the business, but ON it.
DEVELOPMENT OF LEADER EXCELLENCE -
Expand Your Leadership Bandwidth
Refine your style, magnify your influence.
⟡ B2B Marketing Award Winner
⟡ 2023 Internatial Clio Award
⟡ Multiple MarCom Awards
In his book, Leadership That Gets Results, (2017, Harvard Business Review Classics), Daniel Goleman discusses six different leadership styles based on different emotional intelligence skills.
Even excellent leaders do well to expand their natural styles of leadership into competence in all six styles so they’re equipped to lead in whatever situations arise. This expanded competence also translates into being more equipped to deal with the variety of people issues that present over time.
Excellent leadership is a combination of character strength, emotional intelligence, and competence in a wide range of skills, including developing and executing high-level strategies, communicating effectively, and managing time, energy, and attention. Good leadership is developed through strengthening a broad range of skills.
“Nancy is a compassionate, caring, insightful person, first. A coach second. She is real and authentic with a ton of knowledge to share. I am so grateful that she has been and will continue to be in my life.”
— Tim Walker, The Experia Group
"Within just the first two sessions of working with Dr. Nancy, I learned things that justified my investment for the entire year.”
— Tom Ruggiero, Esq.
"Nancy definitely helped clear away all the different things I was trying to do and get to my purpose."
— Matt Elledge, Senior Deputy Director, Veterans Affairs
Frequently Asked Questions by Visionaries/CEOs
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I provide a sounding board, reflect things back to you, and add my trained insights, so that you can get clarity and devise a plan of attack much more quickly than you would be able to on your own. This work actually saves you time. Many leaders have reported saving up to 10 hours a week. And there’s usually an accompanying boost in energy as well.
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Leaders who feel responsible for their company and team often struggle to get what they need. In fact, it’s typical for them to take on even more. Engaging in this process is like putting your own oxygen mask on first. When you get clarity and can function at your best, you’re in a much better position to help your company.
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I’ve learned to expect noticeable results within the first call or two. There should be, at the very least, a transfer of hope — which is having a goal, multiple strategies to achieve that goal, and a sense of agency. Though ultimately we’re striving for long-term changes — which take 6 -12 months, you should expect to see short term gains to build on within 30 days.
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Because my work is highly customized to each client, it can look a variety of ways. The common structure is to start with a customization process involving 1:1 calls or meetings + strengths assessments for you (and sometimes your team to understand talents and work styles). Then we select the right tools and process for the goals we want to achieve and determine what best serves you the leader in terms of frequency, scope, and most effective strategy.
Then we implement. Generally this focuses on 1:1 scheduled meetings with ‘as needed’ calls or texts in between to enable you to make pivots in real time. If it makes sense to widen the scope to additional team members we’ll do so.
“Nancy is a compassionate, caring, insightful person, first. A coach second. She is real and authentic with a ton of knowledge to share. I am so grateful that she has been and will continue to be in my life.”
— Tim Walker, The Experia Group
"Within just the first two sessions of working with Dr. Nancy, I learned things that justified my investment for the entire year.”
— Tom Ruggiero, Esq.
"Nancy definitely helped clear away all the different things I was trying to do and get to my purpose."
— Matt Elledge, Senior Deputy Director, Veterans Affairs
What factors contribute to your ROI?
Significant Time Savings. When leaders optimize their own performance and gain clarity on priorities, they’re able to stay out of overwhelm and have clear energy and attention for the things that matter.
More Effective Team Work. When leaders consistently handle people issues without being in the middle (moving out of a hub-spoke relationship with the team) less of their time is spent in troubleshooting team issues. As communication channels are opened between team members, teams are in a better position to provide support, meet deadlines, and deliver results.
More Competent Performance from Employees. As leaders develop even greater competence in initiating difficult conversations, expectations are clarified and maintained allowing for more attention on results.
Consistently Better Decisions. Leaders who are supported, have good sounding boards and a clear mind, and are confident they’re hearing the candid viewpoints of their team from the start (often from a variety of perspectives) can confidently move forward with business decisions.
“Nancy is a compassionate, caring, insightful person, first. A coach second. She is real and authentic with a ton of knowledge to share. I am so grateful that she has been and will continue to be in my life.”
— Tim Walker, The Experia Group
"Within just the first two sessions of working with Dr. Nancy, I learned things that justified my investment for the entire year.”
— Tom Ruggiero, Esq.
"Nancy definitely helped clear away all the different things I was trying to do and get to my purpose."
— Matt Elledge, Senior Deputy Director, Veterans Affairs
MY APPROACH
How I Work
My approach helps visionary leaders and teams work more efficiently, talk more effectively, and adapt to challenges with wisdom and resilience. When underlying issues are effectively addressed, everything improves.
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Everything starts with a conversation. It’s free, confidential, and practical and there’s no commitment to move forward. I listen to your situation, give you some insights about what might be going on, and suggest the next most practical step. If it sounds like it’s a good fit for us to work together, we’ll talk about what that might look like for your particular situation.
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This customization phase can span up to 30 days as we talk more in-depth about the company’s needs and opportunities. Because it’s often the case that leaders don’t know exactly where or what the trouble is, nor the best approach to solve it, I typically engage a discovery process where I conduct interviews, do strengths assessments, and outline a strategy for accomplishing prioritized goals. I then use the insights gained through interviews and assessment data to create the most effective and efficient plan.
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Implementation of the co-created strategy often includes 1:1 meetings, participation in leadership team meetings, individual check-ins with team members, facilitated conversations between two or more team members (or their direct reports) and availability for those ‘as needed’ calls that speed up personal and team transformation.
We track progress through collection of individual and team improvement data and through the use of business metrics toward your most important goals — such as meeting deadlines, improved customer responsiveness, and so on.
“Nancy is a compassionate, caring, insightful person, first. A coach second. She is real and authentic with a ton of knowledge to share. I am so grateful that she has been and will continue to be in my life.”
— Tim Walker, The Experia Group
"Within just the first two sessions of working with Dr. Nancy, I learned things that justified my investment for the entire year.”
— Tom Ruggiero, Esq.
"Nancy definitely helped clear away all the different things I was trying to do and get to my purpose."
— Matt Elledge, Senior Deputy Director, Veterans Affairs
What You Can Expect
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Get To The Root of the Issue To Create A New Path Forward
If your company is held back by communication or people issues, it won’t change by itself.
Issues get worse until they reach a breaking point, unless you take charge of actually addressing them. Working on adjacent issues such as business strategy or general leadership is valuable but won’t fix the underlying issues.
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Save Time By Building Skills ‘On the Job’
Develop team skills while striving toward your most important business outcomes.
You don’t need to learn skills and later try to apply them to what you do. Rather, you and your team work on your actual questions under expert guidance, so you reach better decisions faster. We illuminate roadblocks that need to be cleared, and shift them in real time. -
Use Business Metrics To Track Progress With Teams
“That which is measured improves.”
~ Karl Pearson
Goals such as team health are great, but they’re often too abstract. Instead, we aim for clear, measurable goals such as faster, more consistent implementation of plans and faster revenue growth. Abstract goals can distract from your main focus.
“Nancy is a compassionate, caring, insightful person, first. A coach second. She is real and authentic with a ton of knowledge to share. I am so grateful that she has been and will continue to be in my life.”
— Tim Walker, The Experia Group
"Within just the first two sessions of working with Dr. Nancy, I learned things that justified my investment for the entire year.”
— Tom Ruggiero, Esq.
"Nancy definitely helped clear away all the different things I was trying to do and get to my purpose."
— Matt Elledge, Senior Deputy Director, Veterans Affairs
WE GET REAL RESULTS
Featured Case Study
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Chad was a 3rd generation co-owner and CEO in his company. At the helm, he had overseen growth of the company to five times its revenue when he took over. Chad was an enthusiastic, talented, hard-working leader who was struggling with issues in his leadership team. There were conflicts that interfered with their ability to make decisions and get things done. At times, conflict would erupt in ways that thoroughly disrupted the team. Chad also knew he was not at his best because he was still dealing with a tragic event that affected both his family and the company.
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In this case we chose to start with Chad — helping him optimize that unleveraged 5-20% of his leadership capacity (Patrick Lencioni, Five Temptations of A CEO, 2006). As Chad enhanced his own functioning again, he was able to:
Get clarity about his priorities as CEO.
Lead with whatever style of leadership was required by the situation (Daniel Goleman, Leadership That Gets Results, 2017, Harvard Business Review Classics).
Successfully navigate difficult conversations that were necessary to improve performance.
Set better boundaries for himself to avoid overwhelm and burnout.
Provide clear direction for the team so they could tackle new markets and innovative ways of doing business in a challenging business environment.
The work with Chad was so effective, it transitioned naturally into supporting other leaders of the team — using both Systemic Team Coaching for the leadership team and Leadership Development for key leaders. Getting people into the right seats to leverage their talents was a large part of their success.
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We used business metrics to track progress at the leader and team level. Within the first year of working with the team, they report the ability to have conversations that stay productive even when there’s disagreement. There’s more cooperative effort across departments that increases capacity to meet deadlines, meet safety standards, and move into new market shares.
👆 Where does this button go to? 👆 Results page?
During your free consultation call, we’ll discuss the particulars of your situation. This includes:
your experience as a leader / owner in the company
trouble areas you’re seeing in the team/company and what you think is going on
what you’ve tried in the past to solve them
the next practical step(s) to take
if it seems there may be a good fit for us to work together, we’ll talk about what that would look like
This call is confidential and there’s no assumption or pressure to work with me at the end. However, this call is meant for people who are interested in learning more and possibly working together. If you prefer to email me directly, send a message to nancy {at} drjonker.com.